Will my belongings be secure? 

Your belongings are always secure at Elk River Storage with video surveillance, coded gate entry, and perimeter fencing. 

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term. 

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay. 

What documentation do I need to rent a unit?

A valid form of government-issued ID such as driver’s license, passport, or state ID. 

What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids. 

Where is Elk River Storage located? 

Elk River Storage is located at 18590 US-72, Rogersville, AL 35652. 

What are the office hours? 

Monday-Saturday from 8 am to 5 pm.
Saturday from 9am to 1pm.

When can I access my unit? 

We offer 24-hour access, 7 days a week. No phone calls or appointments. 

What are climate-controlled units? 

Climate-controlled units maintain a steady temperature and humidity levels. Your belongings are safe from mold, mildew, rust, corrosion, and other possible damage caused by hot or cold weather.